The focus on mother and baby makes all the difference
Rahul Dravid’s brother, Vijay, and his wife, Bhavana, recently became proud parents of a healthy baby girl at Cloudnine. We spoke to them for a few minutes to find out about their journey and the moments they shared with Cloudnine.
The couple had the same calm, composed and pleasant manner that Rahul Dravid is famous for. They spoke happily about Cloudnine and their experience here. Said Bhavana, “The fact that Cloudnine is focused on mother and baby makes a lot of difference. Every little thing is taken care of here - whether it is physiotherapy, nutrition or lactation. It really was holistic care. And very importantly, it was not just a standard set of steps that were followed, as is the case in other hospitals. Everything was customized to our requirements and really revolved around what we needed to know or do.”
Vijay adds, “That’s the big difference between Cloudnine and a large hospital, such as the one where we had our first child. There they have so many specialties that the small things get ignored. The focus on the mother and baby gets lost. It’s been a very different experience for us here.” The couple also highlighted that the nursing care was exceptional. “In the night, our daughter’s stomach had to be flushed. The nurse noted the symptoms and immediately informed the paediatrician. Within 10 mins, it was done. Nowhere else could we expect such care.”
Vijay was excited about being included as the “dad”. He says, “I was in the OT and saw the very first moments of life of my baby. It was a very good bonding experience with her. In fact, I was so caught up in looking at the baby that I forgot to take a picture!”
It was great sharing a few moments of joy with the couple and their new arrival. Our best wishes to them!
Story of the twins- By Sridevi
My biggest dream was conceived in the month of December when I was tested positive for pregnancy. I shared this with my best friend and she suggested Dr. Manjula Raghuveer to me. Of course, I had heard great things about Dr. Manjula during my friend’s pregnancy. Hence, I was looking forward to my appointment with her. When I walked in to the consultation room I was welcomed with a warm, genuine smile by the doctor which made me feel comfortable in an instant. Dr. Manjula is one of the most jovial and friendly doctors I have come across. Since she had predicted I would be having preterm delivery, she and Dr. Adinarayan prepared me well and gave me a lot of tips on how to handle emergencies during pregnancy. Dr. Manjula has always answered my call and my doubts irrespective of how busy she is.
Finally, our two little babies were born on 16th June. But since they were 22 weeks preterm, they had to be admitted to the NICU in the Cloudnine Malleshwaram facility itself. Throughout the 15 days of stay in the NICU, my babies received the same focused care and attention. There was no tinge of negligence on a single day. My husband being a doctor was very surprised to see the NICU facilities at Cloudnine and was glad we chose the right birthing home. The hospital is filled with friendly doctors and nursing staff who were ever-willing to help us out at all times. Dr. Shekar, Dr. Kishore and Dr. Aadinarayan have all been a strong of team of support to me and my family.
I am very happy that we have such advanced facilities for our children in our own city, and not just abroad. A big hug to the Cloudnine team!
Story of Vijayalakshmi
Vijaylakshmi is from Kolar and her husband does a business here. She went to her hometown Kolar for her delivery. But a few days after birth, her son had severe chest congestion and he could not breathe properly. She and her husband got worried and didn’t know what to do. She contacted her friend, Sister Camillas, who suggested that they admit the baby to the hospital immediately. Once they reached the Cloudnine Malleshwaram facility, the baby was admitted to the NICU and treated for 15 days.
She says, “The anxiety with which we entered the hospital dissipated as soon as the treatment started and we interacted with Dr.Kishore Yerur and Dr. Shekar. They are both so very confident and informative! We are still consulting with Dr. Shekar and he’s like an angel to our family. We will be ever so grateful to Cloudnine and its doctors and staff, all of whom helped us get our baby back in good health.”
Our best wishes for good health and happiness to her little one!
STORY OF PRAPTHI RAVISHANKAR
A proud Cloudnine mom
Cloudnine was suggested to me by my cousin, who delivered here. Also by her reference, I consulted Dr. Kini. He is the epitome of optimism! All the consultations with him made me feel positive and confident. The best part about Dr. Kini was that he never prescribed too many medicines. He only asked me to eat right and avoid unnecessary foods, which helped me a lot and kept me from putting on excess weight during my pregnancy. I really admire Dr. Kini’s patience. I used to tell him a hundred problems and he would calmly listen to all of them and reply, “It’s normal” :)
My little baby was born on April 10th with the help of Dr. Kini’s expertise. This being my first operation in life, I was a little nervous. But the fact that my husband was allowed inside to be with me made me feel very good. I think it is a very nice initiative by Cloudnine, which makes the dads also feel equally involved during the entire process of pregnancy. On my husband’s part, he was a little scared too, but overall it made a lot of difference to him, and he will carry these memories with him always.
The nursing staff and the doctors were all very co-operative and I was really impressed by the hygiene and ambience of the rooms. The doctors never made me feel like a patient, and they helped me walk within a few days of the surgery! The experience at Cloudnine has been very memorable for me and I’m a proud Cloudnine mom!
- Prapthi Ravishankar
WONDERFUL STORY OF PRAFUL & SWETHA JAIN
The most favorite date of the year for me will be 3rd July for the rest of my life. It was on this date in the year 2010, that my beautiful wife entered my life. It was on this date that my life changed forever, and I was happy, anxious, and nervous and all the other things that a bachelor feels just before his marriage. But those feelings had not returned until 3 years later, the same date- 3rd July, 2013. My little angel was born at the same time we got married @ 5.50. I was beaming with so much happiness that I never imagined could exist. It was this wonderful coincidence that has marked this day in my life. Cloudnine was the heaven I chose for my angel and I must admit the entire experience is aptly named “Cloudnine”!
I got to know about this place through my family who had also delivered here much earlier. But when I came in here with my wife, the treatment I have received has been wonderful. Dr. Jyotsna Madan has been more of a friend to us than a doctor, which made us feel extremely comfortable with her. She has been very informative and kept us on track and well informed about all the developments. Dr. Jyotsna has heard all our endless queries with a lot of patience every single time that we have visited her or called her.
When I entered the labor room with my wife, the “3D movie” started. I was standing there watching the entire show, and was stunned that I had a little angel in my hand when it ended. This is one of the highlights of Cloudnine since I’m not aware of many hospitals in India who would allow any of the family members during childbirth, and for Cloudnine to do this shows their level of confidence.
The staff and everyone showed us love and care like family. I truly thank Cloudnine for this exhilarating experience of my angel’s birth and wife’s well-being.
Breastfeeding is the BEST feeding!
Breast feeding is universal, and rightfully so. It is probably the simplest and, at the same time, the most challenging task for a new mother.
Breastfeeding is the best feeding for babies! Breast milk is the ideal food for a baby as it is a concoction of the right kind of proteins, carbohydrates, fats and immunoglobulins. It gives infants all the nutrients they need for healthy development. It is safe and contains antibodies that help protect infants from common childhood illnesses such as diarrhoea and pneumonia - the two primary causes of child mortality worldwide. Its ready availability also ensures that infants get adequate sustenance, at the right temperature without any preparation, thus avoiding the possibility of infections.
Breastfeeding is also an integral part of the reproductive process with important implications for the health of mothers. The practice, when done exclusively, is associated with a natural (though not fail-safe) method of birth control (98% protection in the first 6 months after birth). It reduces risks of breast and ovarian cancer later in life, helps women return to their pre-pregnancy weight faster, and lowers rates of obesity.
There appear to be long term benefits of breast feeding too. Adults who were breastfed as babies often have lower blood pressure and lower cholesterol, as well as lower rates of obesity and type-2 diabetes. There is evidence that people who were breastfed perform better in intelligence tests.
We often find well motivated new mothers trying exclusive breast feeding, with some being successful at it, but others ending up in tears and a sense of failure. Apart from a miniscule number of women who actually have lactation failure, most women are able to feed ‘to some extent’. Successful breastfeeding depends on a number of factors including proper positioning, the baby latching on to the entire areola, initial blockage of ducts and so on. Appropriate support from a qualified person in any centre that is meant for pregnancy and childbirth is crucial to overcoming these hurdles and helping a postnatal woman feed her baby. In fact, we presented data from Cloudnine facilities at the World Breast Feeding Conference recently which showed that the breastfeeding success in Cloudnine is about 95% at the age of 6 weeks – the best in the world today - because of the support provided in our facilities. We have breast feeding classes every day, and even mothers with inverted nipples, retracted nipples and various other issues successfully breast feed after a few days of hard work. While breastfeeding comes naturally to some women, for most women it is a skill that needs to be learnt.
Many women who return to work abandon breastfeeding partially or completely because they do not have sufficient time, or a place to breastfeed, express and store their milk. Mothers need a safe, clean and private place in or near their work to continue breastfeeding. Enabling conditions at work can help, such as paid maternity leave, part-time work arrangements, on-site crèches, facilities for expressing and storing breast milk, and breastfeeding breaks.
Infants should be exclusively breastfed, that is, receive no other food but breast milk for the first six months of life, to achieve optimal growth, development and health. The infant can be given oral rehydration salts, drops and syrups (vitamins, minerals and medicines), if required. But after 6 months, to meet the growing needs of babies, complementary foods should be introduced as they continue to breastfeed. Foods for the baby can be specially prepared or modified from family meals. The World Health Organization notes that:
- Breastfeeding should not be decreased when starting complementary feeding;
- Complementary foods should be given with a spoon or cup, not in a bottle;
- Foods should be clean, safe and locally available; and
- Ample time is needed for young children to learn to eat solid foods.
- Dr Nandini Nagar
MBBS, DCH (Mangalore), DNB (Bangalore), Fellowship in Neonatology (Sydney)
Consultant Neontalogist and Paediatrician
Cloudnine Hospital, Bangalore
Aafreen and Atheeq’s Story
When I walked into the room of Aafreen and Atheeq to find out about their story at Cloudnine, I was welcomed in and offered sweets and shown hospitality like I was their guest. I was really overwhelmed by the affection shown by the couple. The reason for their joy was obvious - the baby who was fast asleep in his cradle. Ask Mr.Atheeq about their experience in being a part of the Cloudnine family, and this is what he says, “I got to know about Cloudnine through online search. My wife decided to visit Dr. Manjula Raghuveer after going through her profile on the website. I must say, we were very satisfied with our decision when we met Dr. Manjula. She gave my wife all the support needed and cared for her like her own daughter. She made us comfortable enough to meet her at any time without hesitation. Dr. Manjula has become family to us.”
The topic of Cloudnine’s services comes up, and Mrs. Aafreen continues the conversation, “This is my second pregnancy and the way Cloudnine manages to make me feel special is simply amazing. Last night I had stomach ache, and I kept calling the nurses in all night, and they didn’t seem to be disturbed at all! The cleanliness of the room is a highlight here. My mom also was very surprised and happy about the way I was being cared for.”
Mr. Atheeq was also impressed by the quality of our services. This is what he had to say, “There are a lot of hospitals that can help deliver babies in Bangalore. But none can match the feeling of being on ‘Cloudnine’! The money we spent here was totally worth it. In fact, the relatives who came in to visit us might be coming back again to experience your services as well. I will definitely suggest Cloudnine to all my relatives and friends.” The cry of their baby reminded me of the time, and I left the room of Aafreen and Atheeq with a smile.
- Vidhya Rao
New Testimonal- Matt and Merliee
When my husband and I arrived at Cloudnine at 7:00am on February 1st, 2013, which was a week before my due date, Dr. Bhagavan was there and was very reassuring. My water had broken and my contractions were already 3-5 minutes apart, so I thought my daughter would arrive quickly, but I was not progressing well. All of the women in my side of our family have labored naturally and it was important for me to labor the same way. The doctor and the medical staff followed our written out birth plan and were very respectful of our wishes to have a natural childbirth. We were thankful that the doctor and nurses did not force me to have intravenous fluids in my arm, but instead made suggestions about active ways to labor (walking, standing, etc.). Dr. Bhagavan only did internal exams 3 times during the 27 hours that I was in the hospital in labor. I wanted for both my husband and my mother-in-law to be present for our daughter’s delivery, and at Cloudnine they also honored this desire. This was a huge blessing for my mother-in-law to get to be present for the birth of her first grandbaby – thank you for allowing this to happen!
I finally arrived in the labor and delivery room on February 2nd, 27 hours after I arrived at Cloudnine. Dr. Bhagavan was fabulous and used humor to diffuse my tension. I was very comfortable with Dr. Bhagavan and knew I would be very well taken care of and that our daughter would not be in danger in her care if something were to go amiss during her delivery. I was very happy with how reassuring and caring Dr. Bhagavan was during the pushing part of labor and her team of nurses was also quite capable. My efforts to push were not making our daughter descend quickly enough, so Dr. Bhagavan suggested that one of the nurses press on my fundus to assist me in pushing. I got the okay from my mother-in-law who was there with me and has experience as a delivery room nurse. Pushing on a woman’s fundus is not something that is done in the United States. We were also nervous that the fetal heart monitor was taken off at that point. While pushing, they allowed my husband to coach me and he did so well encouraging me! Dr. Bhagavan was able to get our daughter out of me in 10 minutes! Once my daughter crowned, the doctor was able to get her out of me in one single push! My husband, mother-in-law and I were VERY impressed! I want to give a special thanks to the nurse who helped my daughter to crown! I don’t believe I could find a better OBGYN than Dr. Bhagavan even back home in the United States! My husband and I intend to have the rest of our future babies under the care of Dr. Leela Bhagavan!
STORY OF KARTHIESAN
My wife, Vandaar, and I were on “Cloudnine” when we got to know we were going to have our first baby. We came down to the hospital to visit Dr. Prakash Kini. He has been a feel good factor for both my wife and me from the beginning. It was he who gave my nervous wife the confidence she needed for a successful pregnancy.
On 20th May 2013, our baby girl was born, and my life changed forever. The pain my wife underwent to bring our little angel to this world increased my respect for her and for women in general. Being in the labor room with my wife, made me understand the true meaning of “strength”, and Vandaar is a very strong woman indeed! Also, a day before the surgery, we wanted to meet Dr. Kini for a last minute confidence boost. Even with his busy schedule, he came and spent time with us (which was not really necessary on his part, because we didn’t even have an appointment with him) and assured us everything would be fine.
The overall experience at Cloudnine has been amazing. From the watchman to the receptionist, the nurses and the doctors - everyone showered us with warmth, care and respect. The lactation classes, the ante- natal classes, the nutritionist - everything was very useful for both my wife and me. The food was exceptionally good and my wife would not have minded if they could have catered the same food to our house for a month after the delivery!
Even though Cloudnine is a very professional place and has grown so much in the past few years, it still has its human touch intact, and that’s what makes it stand apart from the rest of the hospitals. Keep up the good work Cloudnine!